Privacy Policy

Who we are

Our website address is: https://mAbsolve.com. It is managed on our behalf by our partner Pivotal Scientific. Content is the responsibility of mAbsolve Limited.

What personal data we collect and why we collect it

Comments and Media

We do not collect comments and you cannot upload images or other media to this site.

Contact forms

If you send us a message through the contact form we will save the information you provide (name, affiliation, email address, subject and message) in order to provide a response to you.

Cookies

We do not use any cookies which collect personal data (e.g. name, location, browsing history)

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.) from other websites which behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not collect analytical data about visits to this website, though we may do so in the future.

Who we share your data with

We do not share your data with any third party, though contact requests may be checked through an automated spam detection service.

How long we retain your data

If you send us a message through the contacts page, we may retain the message and its metadata indefinitely.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Recruitment

If you apply for a post at mAbsolve or send us a speculative CV, we will retain your CV as a document and separately your name, email addresses and  postal address for at  least 6 months subsequent to your application or until the following January (which ever is longest).  We will use this data to contact you about your application should it become necessary.

Employment

If you are employed by mAbsolve we will retain your name, bank account details, NI numbers, photo id, email addresses and postal address for the duration of your employment as well as any details for emergency contacts that you supply to us.  We will use this information in the execution of our employment contract with you.   We will retain your name, email addresses, financial details with regard to employment and postal address for up to 6 years  after you leave the organisation and use this only to contact you about any legal matters relating to your employment.

Customers

If you are a licensee or customer of mAbsolve we will retain your name, email addresses, telephone number, company name, tax numbers, banking details and Dunn & Bradstreet numbers for 6 years from the termination of your licence or until the January 6 years hence (whichever is longer). We will use this information to contact you about your account or to update you about legal matters relating to your licence.

If you ask for information from mAbsolve relating to our technology we will retain your name, email addresses, telephone number, mailing / billing / shipping addresses and your industry type for 2 years from the date of last contact or until the January 2 years hence (whichever is longer). We will use this to send you up to date information that you have requested.

If we you ask us to send you any other information e.g. following interactions at a conference or other sales meeting, we will retain your contact details as above but also make a note of which meeting we met you at and retain that for up to 6 months or following January (whichever is longer).  We will use these details to allow us to send you the most accurate information that you have requested.

Suppliers and Sub-contractors

If we purchase products or services from you we will retain your company name, email address, postal address and account details for 6 complete financial years from the date of the last order as required by statute. We will use these details to enable us to order from you and to pay for your products or services.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email (https://mabsolve.com/contact-us/) or write to us (mAbsolve Limited, Wilton Centre, Redcar, Cleveland TS10 4RF, United Kingdom). We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Marketing

We would like to send you information about our technologies. If you have consented to receive marketing we will retain your name and email address to send you emails on the topics to which you have subscribed. We will retain these data for 2 years from the date of subscription or until the January 2 years hence (whichever is longer). You have a right at any time to stop us from contacting you for marketing purposes.

mAbsolve will not share your information for marketing purposes with other companies. We may send your details to, and also use information from credit reference agencies and fraud prevention agencies

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